Academic Catalog

Records

Student Records

Snow College maintains permanent student education records for a minimum of 60 years. While we strive to maintain these records indefinitely, some temporary student information, such as attendance records, may not be supported beyond three years.

Change of Name

A student whose name has legally changed and who wishes the name change to be reflected on Snow College records must submit appropriate legal documentation and make a request for a name change in the Registration Office by submitting the name change form and official documentation reflecting the name change. The name change form can be found online at www.snow.edu/registrar.

Confidentiality of Records

Snow College's policy concerning the confidentiality of student records follows three principles:

  1. Honoring student privacy while securing the benefits of higher education;
  2. Protecting students and the surrounding community; and
  3. Complying with the Family Educational Rights and Privacy Act of 1974 (FERPA)

The following is an abbreviated version of Snow’s Confidentiality of Records Policy. The complete confidentiality policy is available at here and here.

Students are required to set up a security passphrase upon their initial login of the MySnow Student Portal (my.snow.edu). To confirm a student’s identity, students will be required to provide this passphrase when speaking to Snow staff or faculty over the phone or in other situations. Students are also presented with the option to share their information with selected delegates of their choosing. This can be a sibling, parent, spouse, or other individual. Delegates will be asked for their security passphrase when assisting them over the phone or in other cases.

Under Snow's Confidentiality of Records Policy and FERPA, students have the right to place confidential restrictions on their directory information. For direct access to set up a security passphrase, grant access to a delegate, or adjust confidentiality status, go to ferpa.snow.edu

Right to a Confidential & Accurate Record

Snow College and FERPA afford students attending Snow College certain rights with respect to their education records. These rights include:

  1. The Right to Inspect. Each student has the right to inspect and review the student's education records within 45 days of making a written request to the appropriate official at Snow College (registrar, dean, head of the academic department, or other appropriate official).
  2. The Right to Request an Amendment to Student's Record. Each student has the right to request an amendment to the student's education records for information the student believes is inaccurate, misleading, or otherwise in violation of the student's privacy rights under Snow College's confidentiality policy or FERPA. If the record is not changed, the student can request a hearing as described in the complete policy mentioned above.
  3. The Right to a Confidential Record. A student's education record is confidential. The College will not disclose personally identifiable information (PII) from a student's educational records without the student's written consent, except to the extent that FERPA authorizes disclosure without consent. FERPA allows schools to disclose certain PII without the consent of students to a limited number of parties. These include:
    1. school officials with legitimate educational interests;
    2. contractors or volunteers outside of Snow College whom the College has designated as school officials because they meet the criteria set forth in the complete policy; and
    3. upon request, officials from other post-secondary institutions with which a student seeks or intends to enroll.

(See the “Disclosure of Information” in the online policy notification for a complete list of the disclosures that postsecondary institutions may make without consent.)

  1. Right to Place Restriction on Directory Information. Students at Snow College have the right to place a restriction on the dissemination of directory information. Please see below for a more thorough discussion about your rights and Snow's policy regarding directory information.
  2. Right to File a Complaint. Each student has the right the file a complaint with the U.S. Department of Education concerning alleged failures by Snow College to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:
    Family Policy Compliance Office
    ​U.S. Department of Education
    400 Maryland Avenue, SW
    Washington, DC 20202

Statute of Limitations

Students wishing to appeal their academic records must do so within twelve (12) months from the time the record was established.

Directory Information and Disclosure

Directory Information

Though directory information is included in personally identifiable information (PII), FERPA treats directory information differently than other PII. Under FERPA, the College may disclose directory information to third parties and may define what “directory information” is. 34 CFR §99.31(a)(11). To provide greater protection to the student, Snow College does not define “directory information” as broadly as the U.S. Department of Education's regulations allow. Snow has limited directory information, which may be disclosed to third parties, to the following:

  • Student's full name(s);
  • Addresses;
  • Telephone number(s);
  • Email addresses;
  • Degrees, honors, and awards received;
  • Enrollment status;
  • Dates of attendance;
  • Participation in officially recognized activities/ sports; and
  • Athletes' heights and weights

All directory information listed above may be disclosed to third parties, but Snow will only do so if the requesting party shows a legitimate educational or financial purpose for the information.

Requests for Directory Information

Snow College will not disclose directory information to any person, organization, or agency that does not have a legitimate purpose for the disclosure of those records. Snow only recognizes educational, employment, and financial aid purposes as being legitimate reasons to disclose the directory information of its students to third parties. To obtain directory information, please provide a signed copy of the Directory Information Request Form to the Registrar’s Office. Please briefly articulate what the legitimate purpose is, how the disclosure will benefit the student, and how the information will be used.

Record of Certain Disclosures

FERPA permits the disclosure of PII from students’ education records without consent of the student if the disclosure meets certain conditions found in 34 CFR §99.31 of the FERPA regulations. Except for disclosures to school officials, disclosures related to some judicial orders or lawfully issued subpoenas, disclosures of directory information, and disclosures to the student, 34 CFR §99.32 requires the institution to record the disclosure. Eligible students have a right to inspect and review the record of disclosures pertaining to their records.

Transcript Requests

Official transcripts are protected by the Family Educational Rights and Privacy Act of 1974 (FERPA). It is against the law to release grades or transcripts over the phone.

Obtaining a Transcript

  1. Go to snow.edu/transcripts
  2. Select Snow College and click Submit
  3. Follow the on-screen instructions to complete your transcript request
  4. Most transcript requests will be processed within 24 hours1
1

If you attended classes before or around 1986, or attended Sevier Valley Technical Center, please indicate this on your transcript order. Transcript processing time may exceed 24 hours.

Transcript Order Cost

  • Mailed Transcript = $7.50
  • Electronic Transcript = $8.50
  • FedEx/United States = $42.50

Note: The Registrar's Office will not release any transcripts for students who have a hold on their account. Holds must be resolved before an order may be processed. Please contact the Registrar's Office for assistance.

  • Registrar's Office Contact Information:
    Snow College Registrar's Office
    ATTN: Transcripts
    150 College Avenue
    Ephraim, UT 84627
  • Phone: 435.283.7230
    FAX: 435.283.7149
    Email: registrar@snow.edu

Grade System

The current grade system consists of the following:

  • Letter  Description (Point Value)
  • A         Excellent (4.0)
  • A-        Excellent (3.7)
  • B+       Above Average (3.3)
  • B         Above Average (3.0)
  • B-        Above Average (2.7)
  • C+       Average (2.3)
  • C         Average (2.0)
  • C-        Below Average (1.7)
  • D+       Below Average (1.3)
  • D         Below Average (1.0)
  • D-        Below Average (0.7)
  • F          Failing (0.0)
  • I           Incomplete
  • IE        Incomplete Expired (0.0)
  • P          Pass
  • F          Fail (0.0)
  • CR       Credit (does not affect GPA)
  • NC      No Credit (does not affect GPA)
  • AU      Audit (does not affect GPA)
  • W        Withdrawal (does not affect GPA)
  • UW     Unofficial Withdrawal (0.0)

Academic Honors-Dean’s List

To be placed on the semester Dean’s List, a student must do the following:

  1. complete a program of at least 15 hours of Snow College credit numbered 1000 or above during the semester (transfer credit does not apply); and
  2. have a B+ (3.50) or better GPA for that semester.

A student maintaining a B+ (3.50) or better cumulative GPA at graduation will graduate with honors.

Grade Reports

Official grades for each semester may be accessed through the MySnow Student Portal. Grades viewed on Canvas are not considered official.

Incomplete Grades

An Incomplete “I” grade may be given if students have completed a substantial portion of the required class work (typically 70% or more) but are unable to complete the work for a legitimate reason (e.g., illness, accident).

Incomplete Grade Agreements must be submitted to the Registration Office by the instructor no later than six weeks after the term has ended. The maximum time to complete the work is 12 months from the end of the semester in which the “I” was assigned unless otherwise specified in the Incomplete Grade Agreement. A failing grade of "IE" (Incomplete Expired) will be recorded if work is not submitted by the specified date. A Grade Change Request form should be submitted to the Registration Office by the instructor when a final grade is assigned. An incomplete may not be completed by registering for the class in another semester.

Incomplete Grade Agreements indicating work completed and work to be completed must be signed by the student, instructor, and the department dean, and turned into the Registrar’s Office.

Grade Changes/Appeals

Grade changes are generally made only when the instructor has made a clerical error in computing or recording grades or when a student has completed necessary work for an incomplete grade. The instructor should submit an official grade change form and gather the appropriate approval signatures before sending it to the Registrar’s Office.

If a student is dissatisfied with a grade s/he is assigned for a course, or with other class-related issues, the student has the right to appeal. The student should first contact the instructor of the course and attempt to resolve the matter. If after speaking with the instructor the student still has concerns, the student should speak to the department chair. If the student still remains dissatisfied, he/she may contact the dean of the division which sponsored the course in question. The dean shall make an effort to resolve the dispute through whatever means he/she deems appropriate. The results of the review of the disputed issue by the dean shall be documented in writing and copies sent to the student and to the instructor. If either party is not satisfied with the dean’s response, the next level of appeal is to the Vice President of Academic Affairs. The vice president will then form an ad hoc committee to review the case consisting of three faculty members (selected by the Faculty Senate), three students (selected by the Student Body President), and chaired by the Vice President for Academic Affairs (who will vote only in the case of a tie). No dispute will be considered later than one year following the end of the course in question.

Students should be aware that it is rare for colleges and universities to change faculty-assigned grades without the consent of the instructor. Therefore, students should make their best effort to resolve their disputes with the instructor and the dean before appealing to the Vice President of Academic Affairs.